Privacy Policy

Last Updated: [10/08/2026]

Nwobi Collections respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how Nwobi Collections collects, uses, stores and protects personal information when you visit our website, place an order, contact us or otherwise interact with our services.

This policy is intended to operate in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023, as applicable to our activities. The Nigeria Data Protection Commission recognises rights including access, rectification, erasure, restriction, portability and objection in appropriate circumstances.

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  1. Information We Collect

Depending on how you interact with us, we may collect information including:

Personal Information

•   Full name
•   Email address
•   Telephone number
•   Billing address
•   Delivery address

Order Information

•   Products purchased
•   Order number
•   Transaction information
•   Delivery information
•   Returns or exchange information

Communication Information

When you contact us, we may retain information contained in your correspondence so that we can respond and provide appropriate customer service.

Website Information

When you visit our website, certain technical information may be collected automatically, including information relating to your device, browser, IP address and interactions with our website.

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  1. How We Use Your Information

We may use your information to:

•   Process and fulfil orders
•   Arrange delivery
•   Process returns and exchanges
•   Respond to enquiries
•   Provide customer service
•   Communicate regarding your orders
•   Improve our website and services
•   Prevent fraud and misuse
•   Maintain business and transaction records
•   Send marketing communications where permitted and where you have provided the appropriate consent

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  1. Payment Information

Payments may be processed through third-party payment providers.

Where payment information is handled directly by a payment provider, that provider may process your information in accordance with its own privacy policy and security practices.

Nwobi Collections does not intentionally store complete payment card credentials such as your card PIN or online banking password.

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  1. Sharing Your Information

We may share relevant information with trusted service providers where necessary to operate our business.

These may include:

•   Courier and logistics companies
•   Payment providers
•   Website and hosting providers
•   Technology providers
•   Professional advisers
•   Service providers assisting with customer support

We only disclose information where reasonably necessary for the relevant business purpose or where required or permitted by law.

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  1. International Transfers

Because we serve international customers and may use service providers located outside Nigeria, personal information may in certain circumstances be processed outside Nigeria.

Where applicable, we will take reasonable steps to ensure that such processing is subject to appropriate safeguards and applicable data-protection requirements.

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  1. Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may use your contact details to send information about:

•   New arrivals
•   Collections
•   Art exhibitions
•   Events
•   Private client opportunities
•   Selected promotions

You may unsubscribe from marketing communications at any time.

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  1. Cookies

Our website may use cookies and similar technologies to:

•   Operate essential website functions
•   Remember preferences
•   Understand website usage
•   Improve performance
•   Support analytics and marketing

You can adjust cookie settings through your browser. Disabling certain cookies may affect website functionality.

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  1. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling transactions, maintaining appropriate business records, resolving disputes and complying with legal or regulatory obligations.

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  1. Your Rights

Subject to applicable law and relevant conditions, you may have rights relating to your personal information, including the right to:

•   Request access to personal information we hold about you
•   Request correction of inaccurate information
•   Request deletion or erasure where applicable
•   Withdraw consent where processing is based on consent
•   Object to certain processing
•   Request restriction of processing in appropriate circumstances
•   Request data portability where applicable

The NDPC provides a Data Subject Access Request process for exercising certain rights under the Nigeria Data Protection Act.

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  1. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable data-protection right, please contact:

Nwobi Collections

Email: [nwobicollections@gmail.com]

Telephone/WhatsApp: [+234(0)9093205911]

Address: [Jabi lake mall, off balla sokoto way, Jabi, Abuja, Nigeria ]

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  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

The updated version will be published on this page with the revised date.