Terms & Conditions

Last Updated: [10/08/2026]

Welcome to Nwobi Collections.

These Terms & Conditions govern your use of the Nwobi Collections website and your purchase of products and services through our website.

By using this website or placing an order, you acknowledge that you have read and understood these Terms & Conditions.

These terms are intended to be read together with our Shipping & Returns and Privacy Policy.

Nwobi Collections’ consumer-facing terms should be clear and accessible; the FCCPC specifically advises Nigerian e-commerce businesses to keep terms legible, clear and concise and make them prominent before payment.

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  1. About Nwobi Collections

Nwobi Collections is a luxury retail and art platform offering carefully selected fashion, accessories and original artworks.

References to “Nwobi Collections”, “we”, “us” or “our” refer to Nwobi Collections.

References to “you” or “your” refer to the person using our website or placing an order.

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  1. Website Use

You agree to use this website lawfully and responsibly.

You must not:

•   Use the website for fraudulent purposes
•   Attempt to gain unauthorised access to our systems
•   Interfere with the operation or security of the website
•   Copy or reproduce our content for commercial purposes without permission
•   Misuse our trademarks, photography, artwork or other intellectual property

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  1. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes and other information displayed on the website are accurate.

However, minor differences may occur between product images and the physical product due to:

•   Screen settings
•   Lighting
•   Photography
•   Natural material variations
•   Manufacturer variations

Nigerian consumer-protection guidance requires businesses to provide understandable and accurate product information and prohibits misleading or deceptive representations.

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  1. Product Availability

Products are subject to availability.

Adding an item to your shopping bag does not guarantee that the item will remain available until your order has been successfully processed.

If an ordered product becomes unavailable, we will contact you and provide an appropriate resolution.

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  1. Prices

All prices displayed on the Nigerian website are stated in Nigerian Naira (₦) unless otherwise indicated.

Prices may change without prior notice.

However, once an order has been successfully accepted and confirmed, we will honour the applicable purchase price subject to circumstances such as obvious pricing errors or other circumstances permitted by law.

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  1. Orders

When you place an order, you are making an offer to purchase the selected product.

An order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance until the order has been processed.

We reserve the right to decline or cancel an order where reasonably necessary, including in circumstances involving:

•   Product unavailability
•   Suspected fraudulent activity
•   Material pricing or listing errors
•   Incorrect product information
•   Delivery restrictions

Where payment has already been received for an order that we are unable to fulfil, we will arrange an appropriate refund or resolution.

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  1. Payment

Payment must be successfully received before an order is dispatched unless an alternative arrangement has been expressly agreed with Nwobi Collections.

Available payment methods will be displayed during checkout or communicated by Client Services.

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  1. Shipping

We offer delivery within Nigeria and international shipping to selected destinations.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

International customers are responsible for applicable customs duties, import taxes and other destination-country charges unless expressly stated otherwise at checkout.

Please see our Shipping & Returns page for further information.

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  1. Returns & Exchanges

Our returns and exchange policy forms part of these Terms & Conditions.

Eligible products may be returned in accordance with the conditions set out in our Shipping & Returns policy.

Customers should review the policy before completing their purchase.

Nothing in these Terms & Conditions is intended to remove or restrict any consumer right that cannot lawfully be excluded.

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  1. Faulty or Incorrect Products

If you receive a product that is defective, damaged or materially different from the product ordered, please contact us promptly.

We will assess the matter and, where appropriate, arrange a repair, replacement, refund or other appropriate remedy in accordance with applicable law and our policies.

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  1. Luxury Product Characteristics

Many of the products offered by Nwobi Collections are made using natural materials such as leather and suede.

Natural variations in grain, texture, colour and finish may occur and are not necessarily defects.

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  1. Intellectual Property

All content on this website, including:

•   Photography
•   Artwork
•   Product descriptions
•   Logos
•   Branding
•   Graphics
•   Text
•   Website design

is owned by or licensed to Nwobi Collections or the relevant rights holder and is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute or commercially exploit our content without prior written permission.

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  1. Artwork

Original artworks displayed through Nwobi Collections are protected by copyright and other intellectual-property rights.

Purchasing an original artwork does not automatically transfer copyright or reproduction rights to the purchaser unless expressly agreed in writing.

Any reproduction, commercial use, licensing or publication rights must be separately agreed.

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  1. Third-Party Brands

Nwobi Collections may display and sell products from independent third-party luxury brands.

Brand names, logos and trademarks remain the property of their respective owners.

The appearance of a brand on our website does not imply ownership of that brand by Nwobi Collections unless expressly stated.

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  1. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

Nwobi Collections is not responsible for the content, security, privacy practices or availability of third-party websites.

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  1. Website Availability

We aim to keep the website available and functioning correctly.

However, we cannot guarantee uninterrupted access at all times.

The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our reasonable control.

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  1. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

To the extent permitted by applicable law, Nwobi Collections shall not be responsible for indirect losses arising from circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude statutory consumer rights or remedies that cannot legally be excluded.

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  1. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

•   Natural disasters
•   Severe weather
•   Government restrictions
•   Customs delays
•   Courier disruptions
•   Strikes
•   Civil emergencies
•   Internet or telecommunications failures
•   Other unforeseen events

Where such circumstances affect an order, we will make reasonable efforts to keep you informed.

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  1. Complaints

We take customer concerns seriously.

If you have a complaint, please contact our Client Services team first so that we can investigate and attempt to resolve the matter promptly.

Please provide your order number and relevant details where applicable.

This approach is also consistent with FCCPC guidance encouraging businesses to provide an accessible complaint and redress mechanism.

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  1. Governing Law

These Terms & Conditions shall be interpreted in accordance with the laws applicable in the Federal Republic of Nigeria, subject to any mandatory rights or protections that apply to consumers in their jurisdiction.

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  1. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on this page, together with the date of the latest update.

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  1. Contact Us

For questions regarding these Terms & Conditions, orders or our services:

Nwobi Collections

Email: [nwobicollections@gmail.com]

Telephone/WhatsApp: [+234(0)903205911]

Address: [Jabi lake mall, off bala sokoto way,Jabi, Abuja, Nigeria]